Call Us (203) 234-9559

 

Shipping/Return Info


 Shipping

MPH Fabrications, LLC ensures that your parts and products will be shipped the same day or following day after we have recieved your order, provided the item is in stock. MPH Fabrications, LLC ships all orders via UPS Ground unless otherwise specified. UPS next day air, 2nd day air and 3-day select are only available on items that are in stock at the time of order. MPH Fabrications ,LLC does not ship products using other small package carriers. Any shipment that is refused without authorization will be subject to original shipping charges.

Shipping Outside the United States

Additional shipping charges apply to shipments made outside of the United States and will be processed at time of purchase/checkout.

Chrome-moly Tube Shipping Information

MPH Fabrications , LLC will gladly ship Chrome-moly tubing to your destination. If you are ordering over eight 8 feet in length of Chrome-moly tube then your order must be shipped by truck freight. Anything less than the length of eight 8 feet will be shipped by our standard carrier. 

Returns

Products may become damaged during shipping.  Please be sure to  inspect all items in your package for physical  damage upon receipt in the presence of the driver.  Report all physical damage to the driver, and have them clearly mark the Bill of Lading (shipping invoice) before signing. If you do not report the damage, your product will not  be returned. Visible shipping damage must be reported immediately. Returned parts must be unused, in original condition, and in original packaging. MPH Fabrications,  LLC will not be held responsible for any damages reported after 24 hours of receiving the package. The Customer will be responsible for assuming all shipping charges and the risk of loss for the  product during  return shipment. Original shipping and handling fees of the product are NOT refundable. MPH Fabrications, LLC shall NOT be liable for third party claims for damages against the customer, or for malfunction, delays, interruption of services, loss of business, loss or damage to exemplary damages, whether or not MPH Fabrications ,LLC is apprised of the possibility of such claims of damage.

MPH Fabrications, LLC aims for complete customer satisfaction. If you are not completely happy with your purchase or work performed , please contact us immediately. We will strive to rectify any errors or damages. Any feedback is welcomed on the Contact Us page.